Careers
Join our team of highly motivated, energetic, and talented people.

Universal Remote Control, Inc. is seeking highly motivated, energetic, and talented people that are looking to grow within our organization and achieve their highest potential as employees. Please contact us if you believe that a career at Universal Remote Control would be right for you.

Available Positions:

Sales Account Manager for Southern CA, Northern CA and Central Plains (St. Louis/Kansas City)
Incumbent has direct, hands-on responsibility for development of territory growth, management of programs and promotional activity, implementation of overall business and customer strategies and achievement of profitable sales objectives.

We are looking for a motivated Sales Account Manager who has a habit of achieving a minimum of 100% of his/her sales goals.

Tasks include:

  1. Define and execute pro-active plans for the customers in line with the company objectives.
  2. Lead development of customer relationship including joint business planning and top customer engagement.
  3. Establish prioritized territory prospect list and achieve new account goals set by the Sales Director.
  4. Ensure achievement of territory sales goals, KPI's, Metrics and New Technology Introductions.
  5. Ensure complete development of Total Control category development through design, service and technical support.
  6. Collaborate with Account Managers and Regional Sales Managers to share Customer/Sales best practices.
  7. Strategically schedule weekly travel aligned with territory objectives.
  8. Continuously analyze key metrics for territory.
  9. Positively promote brand through all customer touch points.
  10. Demonstrate and explain function and benefits of whole-house control products.
  11. Maintain reasonable knowledge of competitive landscape and report activity.
  12. Efficiently use company resources to avoid waste and maximize overall productivity.

Requirements:

  • Knowledge of audio/video/custom installation markets
  • 5+ years previous experience in IT or Audio Video industry
  • Excellent written and verbal communication skills
  • Ability to multi-task and prioritize assignments
  • General computer literacy, including working knowledge of MS Office
  • Ability to direct and lead
  • Extensive travel required
  • Prior experience with URC products a plus but not required

Please send resume with salary requirements to hr@universalremote.com.


Technical Writer
We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.

The following points describe some of the responsibilities associated with this position:

  1. Create user guides, service manuals and other related materials for consumer electronics.
  2. Develop, write, and edit material for manuals, technical bulletins, and related technical and administrative publications concerned with work methods and procedures, installation, and operation.
  3. Interview production and engineering personnel and read specifications, reports, and other material to become familiar with product technologies.
  4. Review drawings, and other data relative to operation, maintenance, and service.
  5. Edit and compile technical documents.
  6. Study flowcharts, sketches, drawings, parts lists, specifications, mock ups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.
  7. Research and organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.
  8. Review published materials and recommend revisions or changes in scope, format, and content.
  9. Maintain records and files of work and revisions.
  10. Select photographs, drawings, sketches, diagrams, and charts to illustrate material.
  11. Arrange for distribution of material via website as well as companywide.

Qualifications
The successful candidate will possess:

  • Bachelor of Arts degree in Communications, Journalism, English, Computer Science or related field (additional years of engineering writing experience may be considered in lieu of degree).
  • 1-3 years of technical writing experience in an engineering and manufacturing environment a +.
  • Computer literate; knowledge of MS Office, especially Word.
  • Proficiency with Adobe Acrobat and Quark Xpress.
  • Excellent writing, editing ad proofreading skills.
  • Able to learn industry specific technology and applications quickly.
  • Ability to prioritize multiple tasks, prioritize assignments and work on several projects simultaneously and meet assigned deadlines.
  • Capable of working independently as well as in a group.
  • Ability to edit documents, paying close attention to matters of consistency in capitalization, spelling, hyphenation, agreement or verbs and subjects, syntax, punctuation, and the many other details of style and grammar.
  • Skill in writing original material and in synthesizing, organizing, rewriting, refining, formatting, and editing rough-draft material while maintaining the integrity of the ideas.


Techincal Support

Click here for requirements

Send your resume with an optional cover letter to hr@universalremote.com. Please submit file as plain text or MS-Word for Windows compatible document and indicate your salary requirements.

Human Resources
Universal Remote Control, Inc.
500 Mamaroneck Ave.
Suite 502
Harrison, NY 10528

Due to the high volume of responses, we will only be able to respond to candidates of interest. No phone calls or Agencies please.

Universal Remote Control, Inc. is an EEO/AA Employer - M/F/D/V.

Thank you for your interest in employment with Universal Remote Control, Inc.