Universal Remote Control is a world leader in the custom design, engineering, manufacturing and distribution of high-quality remote controls and home automation products. With more than 20 years of experience, Universal Remote Control produces a family of innovative IR/RF products to meet customer requirements around the world. Our remote control products range in complexity from a multiple function universal and learning remote control with a DVD tutorial, to a feature-rich, PC-programmable remote control with a color touch screen.
Our design and engineering professionals develop products that combine the latest advances in technology with simplicity of consumer set-up and use. The proprietary way we address each customer's unique requirements is what sets Universal Remote Control apart from other companies.
ISO 9001 Certified Manufacturing Facilities
Using ISO 9001 certified manufacturing facilities located in Korea, Mexico,
Indonesia, and China, we are able to maintain the highest quality standards
through the strict implementation of quality control plans and quality assurance
certifications. With multiple distribution facilities around the globe, as well as
multiple inbound and outbound carriers, we've established a fulfillment operations
system to ensure that customer products are delivered on a timely basis. As a
safeguard for those customers whose business may experience unforeseen
increases in sales, we maintain a reserve stock of product inventory.
An Award-winning Product Design, Research and Engineering Group
Our U.S.-based design, research & development team is supported by a worldwide
group of 50 software, mechanical and electrical engineers. This team of engineers
has extensive experience in product design, development and manufacturing of
remote controls. They've assembled one of the world's most extensive libraries of
device codes for audio, video, and multimedia components.
We Offer Superior Customer Service
We've created a unique customer service program individually tailored to satisfy
the unique needs of each customer. Our customer service department provides
extensive product support through "live" telephone, on-site sales training, DVD
tutorial and Internet-based communication programs.
As one of the world's leading suppliers of remote controls and wireless input devices, Universal Remote Control distributes millions of products each year through four primary channels: Subscription Broadcast (Cable), Consumer Retail, Custom Professional and Original Equipment Manufacture
